🛕 Refund, Cancellation & Policy
At Brij Vrindavan Yatra, our goal is to provide a smooth and spiritually fulfilling travel experience. Please read the following policy carefully to understand how refunds and related processes are handled.
1. Refund Processing
Brij Vrindavan Yatra works with trusted travel partners and service providers. Any refund for services not delivered is subject to the refund being received from the respective service provider.
2. User Responsibility
While we assist in coordinating your यात्रा, we are not directly responsible for delays or non-refunds caused by third-party service providers. In such cases, users may need to coordinate directly with the respective provider for refund requests.
3. Accommodation Changes
If you choose to modify or upgrade your accommodation during the यात्रा, no refund will be provided for the original booking. Any additional cost arising from such changes will need to be borne by the user.
4. Refund Timelines
We aim to process eligible refunds as quickly as possible. In case of any delay beyond the expected timeframe, our responsibility is limited to processing the refund amount as received from the service provider.
5. Limitation of Liability
Brij Vrindavan Yatra acts as a facilitator to help you plan your journey. While we strive to ensure quality service, we cannot guarantee the actions or policies of independent service providers. We strongly recommend reviewing their individual cancellation and refund policies before booking.
6. Contact Support
For any questions or assistance regarding refunds or bookings, you can reach out to our support team. We are always here to guide you and help resolve your concerns.
📩 Delivery Policy
As a travel service provider, we do not deal with physical shipping. All bookings, tickets, itineraries, and related documents are delivered digitally via email or online platforms.
🔁 Cancellation & Return Policy
Travel services are generally non-refundable. For cancellations, users must follow the specific cancellation terms associated with their booking. Refunds, if applicable, will be processed as per the policies of the respective service providers.
🕊️ Note
We are committed to serving devotees with honesty, transparency, and care. Our team will always support you in making your Vrindavan Yatra smooth and hassle-free.
